Team

Who can see the register, who can spend points at the counter, and who can create them.

NameEmailRoleStatus
Admin (you) admin@loyalora.app admineverything, including settings, the team and the API Active Edit
Rosa Ibarra rosa@loyalora.app manageralso edits customers, programs and rewards — and may make adjustments Active Edit
Sam Whitlock sam@loyalora.app clerkalso records what customers earn and redeems rewards at the counter Active Edit

Invite someone

They set their own password. The link is single-use and expires in seven days.

The rung that matters: a clerk can redeem rewards a customer has already earned. Only a manager can make an adjustment — the only entry that creates or destroys points with nothing behind it but a typed reason.

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